***ATTENTION***
Due to the popularity of the CMP Custom Shop, we will temporarily cease issuance of all Return Authorization Numbers, effective 10/30/2015. Work orders received after 11/4/15, without proper return authorization, will be returned to the original sender without consideration at the senders cost. All RA Numbers issued prior to this date will be accepted and placed into our queue, regardless of the date received. We intend to utilize this time to restructure our operation, and to reduce the significant back log of work currently in our facility.
We will announce resumption of normal operations when reasonable turn-around time can be established and maintained. Our highest hope is to begin reception of new orders after the first of the year. This customer-centric decision will prevent needless extended storage of customer rifles at our facilities, as well as ensuring that future orders are completed and returned within a reasonable time frame.
While our friendly and knowledgeable Custom Shop staff will be available as usual, we ask that correspondence during this time please be limited to work orders currently in house. Efficient resolution of our back log is a top priority as we strive to offer our current customers the best service, and most reasonable turn-around time possible. We appreciate your understanding during this time, and would like to send out hearty thanks for your continued support of the Civilian Marksmanship Program and the Custom Shop.
Sincerely,
Your CMP Custom Shop Staff
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Originally Posted by canes7
